Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
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Discover the Perfect Windows and Doors for Your Orlando Home
About Us: Your Trusted Partner
At Orlando Window and Door, we specialize in providing high-quality window and door solutions tailored to your home improvement needs. Our team is dedicated to enhancing the beauty and energy efficiency of your property, ensuring you enjoy both style and functionality.
With years of experience in the industry, we pride ourselves on our commitment to customer satisfaction and excellence. Our knowledgeable staff is here to guide you through every step of the process, from selection to installation, making your experience seamless and enjoyable.
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